Frequently Asked Questions

Yes! NC Chat is completely free to use. You can create an account, start video chats, and use all core features without any cost. We may offer optional premium features in the future, but the basic service will always remain free.

We recommend never sharing personal information like your address, phone number, or financial details. Use the built-in report and block features if someone makes you uncomfortable. Trust your instincts – if a conversation feels wrong, end it and move on. We also have automated moderation and a dedicated safety team.

Yes, a basic account is required to use NC Chat. This helps us maintain a safe community and prevent abuse. Sign-up is quick and only requires an email address. You can optionally add more details to your profile to attract better matches.

Absolutely! NC Chat works on any device with a modern web browser, including smartphones and tablets. Our responsive design ensures a great experience whether you're on iOS, Android, or desktop. No app download required.

Our matching algorithm considers your interests, location preferences, and online activity to pair you with compatible users. You can also use filters to narrow down who you meet. Every conversation is random yet relevant – the perfect balance of surprise and compatibility.

Yes, your video chats are private and end-to-end encrypted. We do not record, store, or monitor your conversations. The only data we keep are usage metrics to improve the service and mandatory connection logs for safety compliance.

Use the report button immediately during any chat. Our moderation team reviews reports within hours and takes appropriate action, including account suspension or bans. You can also block users to prevent future connections. Your safety is our top priority.

Yes, you can delete your account at any time. Go to Settings, select "Delete Account," and confirm. All your personal data will be permanently removed within 30 days. You'll need to create a new account if you decide to return.